Privacy Policy

Privacy Policy

1- About this Privacy Policy.
We care for your data security and this Privacy policy is here to explain why we collect your personal information and how we use, process, and share it. The purpose is to ensure you that we do our best to keep your information safe from unauthorized resources.
Important to Note: This privacy policy applies to all your personal information you share with us.
2- About Us
ANTSOFT Is a private limited software solution provider based in Lahore, Pakistan. We custom-develop and implement robust software solutions for clients from all across the world.

3- Information We Collect About You
We collect your necessary personal information (name, phone number, e-mail address, communication content, and data associated with the communication) from your interactions (website, services, sales processes, and other means) with us. Some of the data is provided directly by you and the rest we collect from your experience with our services.
3.1 Additional Information We Obtain When You Use Our Site
When you visit our web pages we collect information about
Your device, its hardware model, operation system’s version
Your IP address, geographical location, browser type and version referral source, page view, and web navigation paths.
Cookies used on the website

4- When We Collect
We collect your personal information when you
Register, complete, and submit the form on our site
Download the content available on our site
Provide us feedback or information via your phone, email, or social accounts.
Answer any survey from us
Use the live chat feature for communication
Buy from us (our services)
Use cookies and similar technologies like device identifiers
5- How We Use Your Personal Information
We use your personal information to:
Fulfill the purpose for which you have entered your information.
Provide you details of services you have asked for.
Effectively respond to your requests and queries.
Engage in transactions with you and process orders.
Follow up with you after go-live.
Customize the content and ads on our site
Provide you with email alerts, service announcements, software updates
Update you about news/events that might interest you.
Analyze and improve our site’s functionality.
Enforce our rights arising from agreements between you and us including billing and collections.
Protect your and our rights and property.
Manage the security of our site.
Comply with laws and regulations for running a business.
Tailor our marketing and sales activities as per clients’ interests

Important Note: We do not process the collected Personal Information for a different purpose than the ones we mentioned above. Moreover, we are not responsible and liable for the content you post on our forums, e.g., social networks. So, be very careful while submitting any personal information there because it will be publicly available on the internet.
6- Legal Basis We Observe to Process Your Information
Consent: Where you agree to process information for a specific purpose.
Contract: Where processing is necessary to sign a contract with you
Legitimate Interests: Where processing is required just to satisfy your interests considering that it does not outweigh your privacy.
Legal Obligations: Where processing is required for financial reporting and compliance with tax regulations.
7- Rights You Reserve As A Data Subject

You can:
Request to know if we hold personal information about you and why we are using it.
Receive a copy of the information to check if we are processing it lawfully.
Request corrections or changes in your information that you provided us.
Ask us to erase your information that you no longer want us to process.
Object on processing information to any third party or for marketing purposes
Request for electronic and structured transfer of information.
Restrict the processing of your personal information for security reasons.
Withdraw your consent for collection, processing and transfer of your information for any purpose, anytime.
Feel free to reach us at info@antsoft.tech for exercising any of these and we will be at your service within xyz days. However, note that we are liable to collect specific information from you to confirm your identity and your right to access information.
8- Cookies and other technologies.
We use cookies to:
Let our systems recognize your browser and device
Understand your preferences based on your activity on our site
Compile aggregate data about site traffic and interaction
Improve our services.
8.1 Categories of Cookies
We have classified cookies into three categories that include:
Essential Cookies: These cookies facilitate easier navigation on our site, allow you to use the functions, and help you receive the services you requested.
Performance Cookies: We use these cookies to collect information on how you interact with our website, like the pages you visit often and if you encounter errors while visiting. We later use the data to improve our site’s performance and UI/UX.
Functionality Cookies: These cookies help our website to remember your language preference and login information (if you allow).
Advertising Cookies: These cookies build your interest profiles by tracking your behavior across different websites for targeted advertisements.
8.2 Web Beacons
We use small images embedded in our site and email to collect information about your online actions, like visits to our website and other activities. This helps us measure the effectiveness of our content, online advertising, programming, and other activities.
8.3 How You Can Manage Cookies?
You can withdraw your consent for the use of cookies anytime, you can use your web browser to accept or reject. However, be informed that if you reject cookies, you won’t be able to use all functions available on our website.
Further, please note that our advertisers and partners may also use their own cookies and we aren’t responsible for information they collect. To configure your cookie controls and reject these advertising cookies, you will need to follow the instructions on your device.
9- Data Retention and Deletion
We only keep your personal information with us till you allow it. Once we receive a deletion request from you, our team immediately removes all data from the database except the one we need to fulfill legal obligations.
10- How Secure is Your Information
As mentioned earlier we prioritize your privacy and security and all our systems are designed accordingly. Our entire team implements ample technical, administrative, and organizational measures for the best possible protection of your personal information. These include data encryption, access controls, vulnerability management, secure coding practices, risk management, user education, etc.

11- Data Breaches:
Despite our security practices, there might be any data breaches and we take all necessary actions to reduce its effects. Moreover, we fully comply with relevant laws in such cases to avoid further complications in business dealings.
12- Use of Our Services By Children
Our services are not for individuals under the age of 18 years. If you are someone from the aforementioned age group we will not use, process, or store your information. At any point during service, if we get to know that you are underage, we reserve all rights to end the contract and delete all relevant information.
13- Where We Store User Data

We store your personal information in our databases or secure servers for ultimate protection from unauthorized resources.
14- Privacy Policy Updates
We keep updating our privacy policy with time as per industry and legal standards and keep posting the changes here. We encourage you to keep reviewing it to know how we are doing our best to protect your privacy.
15- How to Contact Us?
We appreciate that you read our privacy policy. In case of any questions, requests, or comments please email us at info@antsoft.tech